End-to-end service excellence
Evolution’s team of consultants and engineers are qualified to the very highest level, working with clients with different experiences of risk, from high-end government and critical infrastructure, to large commercial or industrial complexes. The quality of our solutions conforms to and exceeds the most stringent standards, and we have a developed understanding of i-LIDS, CPNI, ATEX and a host of other guidelines, benchmarks and directives to work in the highest of high-security environments.
Our design, installation and commissioning skills are complemented by a dedicated service and maintenance capability, so whether it’s a technology installed by Evolution, or a legacy system from a third-party provider, we have the proven reputation and ability to help you to optimise your systems’ performance and manage your ongoing costs.
But above all, everyone at Evolution is a “business-owner”. Since April 2022 Evolution is majority-owned and controlled by the staff. All staff are beneficiaries of the Evolution EOT and have a vested interest in delivering on promises, making business successful and building client relationships for the long-term.
case study
They say as a rule "let actions speak louder than words". I need you to break this rule and ensure our words of gratitude and appThey say as a rule "let actions speak louder than words". I need you to break this rule and ensure our words of gratitude and appreciation for what your team has achieved reverberate throughout your organisation this evening and make sure your team talk openly of their successes.
Countless challenges have been overcome with positivity and enthusiasm that know no boundaries.
You have a superb operation that has gone above and beyond on an arduous and overwhelming project. Covid-19 aside delivery of the Security Project was an uphill battle that has now been conquered.
Well done and thank you for demonstrating how incredible teams deliver against all odds.
Senior Program Manager, Global Operations
International Information, Communications and Technology Client
dedicated team of professionals
At Evolution, we have a dedicated team of service and maintenance engineers, meeting the needs of our customers across the UK & Ireland and further afield through our Worldwide security partners, 24/7. Our field and office based engineers are of course highly qualified, highly skilled and highly trained on the latest manufacturers’ equipment and their training is regularly refreshed in-house. Our engineers have the highest levels of security clearance enabling them to work in the most sensitive environments and giving you complete peace of mind.
case study
“We can safely address the daily challenges we face knowing that we have a trusted partner in Evolution to support us.”
Global Operations, International Social Media Client
in-house TECHNICAL support
To compliment our engineers, we also have a dedicated Technical Support Team, led by our Technical Director. Our in-house team provides customers with immediate access to help on some of the more technical aspects of your security and fire installation, managing the highest level of software upgrades and providing remote diagnostic support to ensure minimum downtime and maximum system availability.
innovation in thinking
Our teams not only provide service and maintenance, they go further. We advise our clients on new technology and thinking, and appropriate modifications or upgrades that may further enhance systems’ reliability and performance, reduce energy consumption and ultimately reduce your service and maintenance costs.
Simple pricing and contracts
Our clients enjoy simple contracts and transparent pricing matched to Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Whether you want a standard or fully comprehensive service, a project or annual fee, we can tailor our services to meet your requirements, across single and multiple sites.
Management and control
We look after the people who look after you. Not only do they receive the frequent training but we also monitor their performance to ensure you are receiving a best-in-class service. We also protect our staff by tracking their vehicles, to keep them safe on the road, and to help give you a full audit of our services.
Please download our brochure here.
If you would like to know more about how Evolution can help you, please contact us.